FAQs
Are the items clean?
All our items undergo a thorough cleansing process using baking soda and laundry detergent upon sourcing. Additionally, each piece is washed again after the design process to ensure utmost cleanliness and freshness before reaching you.
What is "reworked" or "preloved"?
Reworked means that the items are repurposed for new use to prevent them from being throw away. Preloved means that they were worn by someone else but the original state has not been altered.
Why buy second hand items?
Choose second-hand for sustainability, uniqueness, and to break free from fast fashion's cycle. Embrace individuality while reducing waste.
What if my item becomes ruined?
Feel free to reach out for further assistance or details regarding your concern. Our repair services are available to address any issues you may have.
Can I get a refund/return my order?
Please note that all sales are final. Due to the nature of our small business and current operations, we are unable to process returns or refunds at this time. Thank you for your understanding and support!